Privacy Policy

Last updated: 2026-06-02

WALOO Digital LLC ("WALOO", "we", "our", or "us") provides WordPress engineering, design, and related professional services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://waloo.co and its subdomains (the "Website"), contact us, or otherwise interact with us in a business context.

This policy applies to visitors and prospective clients of the Website. If you engage us for paid work, we may also process information under a separate statement of work, master services agreement, or data processing agreement. Where those documents conflict with this policy, the engagement-specific terms control for that project.

By using the Website or submitting information to us, you acknowledge this Privacy Policy. If you do not agree, please do not use the Website or provide personal information to us.

Who we are

The data controller for the purposes described in this policy is:

• WALOO Digital LLC
• 5830 East 2nd St. PMB 93789, Casper, WY 82609, United States
• Email: contact@waloo.co

We also operate a team from Buenos Aires, Argentina. Information may be accessed by personnel in the United States, Argentina, or other locations where our service providers operate.

Information we collect

We collect only the information reasonably needed to operate the Website, respond to enquiries, and deliver our services.

Information you provide

When you contact us, request an audit, schedule a call, or otherwise communicate with us, you may provide:

• Name and job title
• Work email address
• Company or organization name
• Website URL and project details you choose to share
• Messages, files, or other content you send us
• Scheduling details submitted through our booking tools

Information collected automatically

When you visit the Website, we or our service providers may automatically collect technical information such as:

• IP address and approximate location derived from it
• Browser type, device type, operating system, and language settings
• Pages viewed, referring URL, and interaction data
• Theme preference stored in your browser (for example, light or dark mode)

We use cookies and similar technologies as described in our Cookie Policy.

Information from third parties

We may receive limited information from service providers that help us operate the Website or process enquiries, such as hosting providers, scheduling tools, analytics providers, email systems, or professional networks when you interact with our profiles or advertisements. We do not purchase lists of personal data for resale.

How we use information

We use personal information to:

• Respond to enquiries and provide requested information
• Schedule and conduct calls, audits, and sales conversations
• Evaluate whether we can help with a project and prepare proposals
• Deliver, administer, and improve our professional services
• Operate, secure, maintain, and improve the Website
• Send service-related communications and, where permitted, relevant updates about WALOO
• Comply with law, enforce our terms, and protect our rights, clients, and users

We do not use your contact form submission to train unrelated third-party AI models. If we ever wish to use client materials for case studies or marketing, we will ask for permission separately.

Legal bases for processing (EEA, UK, and Switzerland)

Where applicable privacy law requires a legal basis, we rely on one or more of the following:

• Contract or pre-contract steps — to respond to your request or perform services you engage us to deliver
• Legitimate interests — to operate and improve the Website, secure our systems, and pursue ordinary business development, balanced against your rights
• Consent — where required for optional cookies, marketing messages, or other processing you can withdraw
• Legal obligation — where we must retain or disclose information to comply with law

How we share information

We do not sell personal information. We may share information with:

• Service providers that host the Website, deliver email, provide analytics, support scheduling, or otherwise help us operate our business under contractual confidentiality and security obligations
• Professional advisers such as lawyers, accountants, or insurers where reasonably necessary
• Affiliates or successors in connection with a merger, acquisition, reorganization, or sale of assets, subject to this policy or equivalent protections
• Authorities or other parties when required by law, court order, or to protect rights, safety, and security

When you use embedded third-party tools on the Website — for example, Calendly for scheduling — those providers may collect information under their own privacy policies. We encourage you to review their terms before submitting information through them.

International transfers

WALOO Digital LLC is organized in Wyoming, United States. Your information may be processed in the United States, Argentina, or other countries where we or our providers operate. Those countries may have data protection laws that differ from the laws of your jurisdiction. Where required, we implement appropriate safeguards for cross-border transfers.

Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Enquiry records are generally kept while a conversation is active and for a reasonable period afterward so we can follow up on projects, resolve disputes, and maintain business records. When information is no longer needed, we delete it or de-identify it where feasible.

Security

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete information, subject to legal or contractual retention needs
• Restrict or object to certain processing
• Receive a portable copy of information you provided
• Withdraw consent where processing is based on consent
• Opt out of marketing emails using the unsubscribe link in those messages

To exercise these rights, contact us using the details below. We may need to verify your identity before responding. We aim to respond within the timeframe required by applicable law.

California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, the right to delete certain information, and the right to correct inaccurate information. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

To submit a request, email contact@waloo.co with "California Privacy Request" in the subject line. We will not discriminate against you for exercising privacy rights.

Children

The Website and our services are directed to business professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

Third-party links

The Website may link to third-party sites, client work, or tools we do not control. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page. Material changes may also be communicated through the Website or by email where appropriate. Continued use of the Website after an update means you accept the revised policy.

Contact us

Questions about this Privacy Policy or our data practices: